The relentless demand on driving successful project outcomes doesn’t leave a lot of room for competing priorities.
You are busy managing priorities. Knowing that some aspects can be made easier is where our continuing care comes in.
Our initial mandate is to support you to achieve ideal project outcomes, and then to help you sustain the momentum by supporting your business outcomes long-term.
That’s why we provide continuing care services long after project completion.
It’s just another way we support your organization.
Continuing care services encompasses:
- Providing notification of the latest software version updates available for download
- Sending links to white papers and FAQs
- Supporting the technical requests from your project team
- Notifying you of license maintenance expiry information
- Enabling access to the user community forum to engage with other users
- Tracking the training that has been conducted for your team.